Our Goal
As documented, in our History section, Right-O’-Way was started by Gene LaVancil and continued under Lou Cross’ leadership. Both men did a tremendous job of promoting their business along with O Scale model railroading, in general. They realized that conducting themselves, and their business, with the highest degree honesty, integrity, and quality was the formula for success.
Because I was lucky enough to have the honor of continuing the Right-O’-Way line, bestowed upon me, I pledge to continue the tradition created and nurtured by Gene and Lou. We will continue the business practices set forth but, I tell people, “We’re going to attempt to bring Right-O’-Way into the 20th Century….. we’ll deal with the 21st Century later. This will include, but is not limited to, an internet presence, adding products, and improving some of the existing line.
All of this will take time and capitol but we have a plan and it’s more important to take our time and get it right. If anyone ever has an issue with Right-O’-Way I ask that you please give me the opportunity to make things right. Thank you,
Jay Criswell